Privacy Statement
Bayer Co. (Malaysia) Sdn. Bhd. (hereinafter “us”, “our” and “we”), understands the importance of your privacy and commits to responsible use and protection of your personal data. In our capacity as Controller of your personal data, we invite you to read this document carefully as it explains to our purpose(s) and method(s) of how we process your personal data, your rights as data subjects and how you may exercise your rights.
I WHAT PERSONAL DATA DO WE PROCESS AND WHY?
Using our Website
When you call up our website, your browser will directly transfer the information listed below to our web server. This is done for technical reasons and is required to make available to you the requested information.
- IP address
- Date and time of access
- Time zone difference to Greenwich Mean Time (GMT)
- Content of request (specific site)
- Status of access/HTTP status code
- Transferred volume of data
- Website requesting access
- Browser, language settings, version of browser software operating system, and surface
We will store such information for a limited period of time in order to be able to initiate a tracking of personal data in the event of actual or attempted unauthorized access to our servers. The legal basis for processing this personal data is legitimate interest.
Cookies Settings
This website uses so-called “cookies”. Cookies are small text files that are stored in the memory of your terminal via your browser. They store certain information (e.g. your preferred language or site settings) which your browser may (depending on the lifespan of the cookie) retransmit to us upon your next visit to our website.
We differentiate between two main-categories of cookies:
- Strictly necessary cookies are essential to browse the website and use its features, and
- Optional cookies (e.g. analytic cookies, targeting cookies, functional cookies) are used for e.g. website analysis, website personalization and marketing purposes. We only use optional cookies if we have obtained your prior consent.
Some of the analytics services we use are listed below. For information about how those services collect and process data, click on the accompanying links. Please note that we are not responsible for the privacy practices of these third parties, or the content provided in their privacy statements.
- Google Analytics (https://policies.google.com/technologies/partner-sites)
- Flurry (https://policies.oath.com/us/en/oath/privacy/index.html)
- Adobe (https://www.adobe.com/privacy.html)
- Crazy Egg (https://www.crazyegg.com/privacy, https://www.crazyegg.com/opt-out)
- Hotjar (https://www.hotjar.com/legal/policies/privacy/)
Setting of cookies
Upon your first access to our website, a banner will appear, asking you to give us your consent to the setting of optional cookies. If your consent is given, we will place a cookie on your computer and the banner will not appear again as long as the cookie is active. After expiration of the cookie’s lifespan, or if you actively delete the cookie, the banner will reappear upon your next visit to our website and again ask for your consent.
The following button leads to the Privacy Preference Center and provides a detailed description of the optional cookies in use.
Cookie Required for Technical Purpose
II INFORMATION SIDE EFFECTS AND QUALITY COMPLAINTS (PHARMACOVIGILANCE)
This Website is not intended or designed for communications regarding side effects, lack of therapeutic effect, medication errors, grey market products/counterfeit medicine, incorrect or off-label use, quality complaints and/or other issues regarding the safeness or quality of Bayer products.
If you wish to report side effects or make a quality complaint, please contact your healthcare professional (e.g. physician or pharmacist), your local health authority, or use our Website for the report of undesirable side effects.
If you nevertheless report to us undesirable side effects or other issues regarding the safeness or quality of Bayer products, we will be legally bound to deal with your communication and may have to contact you for clarification purposes. Subsequently, we may have to notify the competent health authorities of the issues reported by you. In this context, your information will be forwarded in pseudonymized form, i.e. no information by which you may be directly identified will be passed on. We may also have to forward these pseudonymized notifications to our group companies and cooperation partners, to the extent these are likewise obliged to notify their respectively competent health authorities.
Further information about data privacy and side effect reporting are available in the Bayer Privacy Statement for Pharmacovigilance Data.
III CHILDREN'S PERSONAL DATA?
In light of the importance of protecting children's privacy, we do not collect, process or use on our Site any information relating to an individual whom we know to be under 16 years old without the prior, verifiable consent of his or her legal representative. Such legal representative has the right, upon request, to view the information provided by the child and/or to require that it be deleted. Just contact us at the address provided in the Contact us section below. We also do not knowingly sell or share for cross-context behavioral advertising the personal information of consumers we know to be under 16 years of age.
IV LINKS TO OTHER WEBSITES
We may provide links to other websites maintained by unaffiliated third parties for your convenience. But that should not be taken as our endorsement or approval of those websites or their content. We do not maintain those third-party websites and are not responsible for the availability, accuracy, or quality of their content. We make no representations or warranties whatsoever about any other website which you may choose to access through our Site. You should review the terms and conditions related to the use of any third-party websites before using them.
V WHO MAY RECEIVE YOUR PERSONAL DATA?
To whom we may share your personal data depends on the nature of your business with us. We only share your personal data to those who have a business need for it. Some of those parties include:
- Bayer Group, Bayer Group's Subsidiaries and Affiliates
- Commissioned data processors: when necessary, we engage with professional service data processors to process your personal data on our behalf. They are bound by contract with us to protect your personal data.
- Relevant state authorities: if legally required or necessary for the purpose described above
- External lawyers: in order to support legal decisions and to pursue or defend against legal claims
- Bayer's prospective buyers: in the context of Mergers & Acquisitions or any other type of corporate or asset transition involving a change of ownership or control concerning us or our services
- IT Cloud Solution Providers
VI HOW DO WE PROTECT YOUR PERSONAL DATA IN CASE WE TRANSFER IT OVERSEAS?
Bayer is a multinational organization comprised of multiple legal entities, affiliates, subsidiaries around the world. In the course of our business, we may transfer your personal data to countries that may not be regarded as providing the same level of protection for personal data as the jurisdiction you are based in.
In case such transfers occur, Bayer shall ensure necessary safeguards are in place to protect your personal data, compliance with local legal requirements or ask for your explicit consent.
VII WHAT RIGHTS DO YOU HAVE AS DATA SUBJECTS?
Bayer recognizes all of your data subject rights you are entitled to in your jurisdiction and will help you exercise them if you choose to. As data subjects, you have the following fundamental rights:
- Right to be informed about our processing of your personal data;
- Right to withdraw your consent to personal data processing if the processing is based on your consent;
- Right to object to a processing of your personal data based on a legitimate interest or public interest;
- Right to request the correction of personal data we hold;
- Right to request the erasure of or the restriction on processing personal data with evidence that the processing is unnecessary, illegal, or should be suspended awaiting a court decision;
- Right to file a complaint with a data protection authority;
In addition, the following rights may be recognized depending on the country you live in:
- Right to access personal data we store about you;
- Right to data portability;
- Right to be excluded from automated decision making;
- Right to be forgotten;
VIII HOW DO YOU CONTACT US?
For any questions you may have with respect to data privacy, if you wish to exercise your rights, or if you suspect that personal data processed by Bayer may be at risk, the fastest way is to address your request to dpo.asean@bayer.com.
Alternatively, you may reach out to our office at:
Bayer Co. (Malaysia) Sdn Bhd
25-03 & 25-04, Level 25, IMAZIUM
No 8, Jalan SS21/37, Damansara Uptown
47400 Petaling Jaya,
Selangor, Malaysia.
Tel: +60 3 7801 3088
Fax: +60 3 7733 9272
DATE OF THIS STATEMENT
This statement is effective on September 30, 2024. We may update this privacy statement from time to time. When we do, we will post it on the Site and include the effective date of the update.